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Thoughts and Experiences from the Mile High City of Denver, Colorado

Frontier Airlines flight not as nice as others

Peter

I choose to fly Frontier Airlines as much as I can. They are a localDenver airline that has good customer service and they have TV on the flight.

Having TV on a flight makes the time go by so much faster. A three-hour flight just does not seem as long when there is something mindless on.

In addition, Frontier Airlines oversold the flight and people were not happy. For example, a couple had bought a seat for their infant and because the flight was oversold they took that seat.

As a parent who travels with young children and I purchase seats for them, I would not be happy if they took the seat from me. It looks like they compensated them, but they still shouldn't have taken their seat.

On a good note, the crew was quite friendly and the plane was nice. It is a new Airbus that they just took delivery on. So that is why there was no TV. They hadn't installed the hardware and software to make it work.

Let's hope the rest of my work trip goes well.