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Thoughts and Experiences from the Mile High City of Denver, Colorado

What is happening with customer service

Peter

I am wondering what is happening to customer service in this country. Where has it gone? We decided to take the kids to McDonald's (Zuni and 128th) because of various errands this evening, don't worry it is not a regular thing. Well the play area was a disaster and there was spilled soft drinks on the floor. The tables were dirty and it was not a great place to eat. The same in the main dining room. I even had to clean the table that we ate at. It was disgusting.

Then I stopped at the grocery store to pick up some groceries and get some lunch meat. Well the Safeway near our house decided to close their deli at 7 pm because someone was sick. It is crazy. They couldn't find someone to run the deli? It is crazy and a great inconvenience to work all day and go grocery shopping and not be able to get what you want because they didn't schedule enough people.

Customer service has disappeared in this country. It is amazing to me how companies can do this to their customers. It never used to be like this. I wish that they would get with it.