See the story that ran in today's Denver Post, Delivery services knee-deep in gifts. They are all planning some sort of Sunday delivery except for United Parcel Service (UPS). This is crazy.
Their quote of delivering all packages within the system by Saturday is ridiculous. The package that was to be delivered to us, was in Denver at their distribution center before Saturday morning, but could they deliver it, NO!
UPS should have gone the extra mile to deliver on Sunday to get the rest of the packages delivered. They are going to lose customers over this especially when people start seeing their biggest competitors going that extra mile to deliver packages on Sunday and even on Christmas Day.
This storm has been hard on everyone. But at least FedEx and the U.S. Postal Service are going the extra mile to make sure packages are delivered. Kudos to them.
For me, I will never use UPS again to ship a package and will encourage all my friends and family to not use them.